Privacy Policy

 

Auselden.com (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and your rights regarding your personal data.

This Privacy Policy applies to services from:
Website: www.auselden.com

By using this website or our services, you consent to the collection and use of your data in accordance with this Privacy Policy.

1. Personal Data We Collect

We may collect the following types of personal data:

  • Identity data: name, date of birth

  • Contact data: email address, phone number, shipping and billing address

  • Account data: login credentials, preferences

  • Payment data: credit/debit card details, payment provider information

  • Technical data: IP address, browser type, device type, cookies data

  • Communications data: messages, support inquiries, SMS marketing preferences

2. How We Collect Your Data

We collect data through:

  • Order forms and checkout process

  • Newsletter sign-ups and subscriptions

  • Website cookies and analytics

  • Live chat or customer support communications

  • SMS marketing opt-ins

3. Why We Process Your Data

We process personal data for the following purposes:

  • To provide and deliver our products/services (processing orders, shipping, payment processing)

  • To communicate with you (responding to inquiries, sending order updates, marketing communications if consented)

  • For analytics and improvements (website performance, user experience, fraud prevention)

  • For legal compliance (tax, accounting, and regulatory obligations)

Legal Basis for Processing:

  • Consent (e.g., newsletter, SMS marketing)

  • Contractual necessity (to fulfill your orders)

  • Legitimate interests (improving website functionality, preventing fraud)

  • Legal obligation (tax and record-keeping requirements)

4. Who We Share Your Data With

We do not sell your personal data. Data may be shared with:

  • Service providers: payment processors, shipping companies, IT service providers

  • Analytics and marketing partners to improve our website and services

  • Legal or regulatory authorities if required by law

All third parties are obligated to protect your personal data and use it only for the purposes specified.

5. Cookies and Tracking

Our website uses cookies and similar technologies to:

  • Track website usage

  • Maintain shopping cart contents

  • Measure marketing effectiveness

You can disable cookies in your browser settings, but some features may not function correctly if disabled.

6. User Rights

Under Australian privacy laws and GDPR-like principles, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Delete your data (where legal obligations do not require retention)

  • Withdraw consent (e.g., newsletter or SMS marketing)

  • Object to processing for direct marketing or analytics

  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at: info@auselden.com

7. SMS Marketing

If you opt-in, we may send:

  • Order confirmations and shipping updates

  • Abandoned cart reminders

  • Promotional offers and transactional messages

You can unsubscribe at any time by replying STOP to any SMS or using the unsubscribe link in our emails. Message and data rates may apply.

8. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above or to comply with legal obligations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date. We recommend reviewing it regularly.

10. Contact Us

For questions, feedback, or to exercise your rights: